GLADNESS LUCAS KOTOROI. Customer Care Service Strategies and Challenges in Arusha Public Library - Tanzania. COVENANT JOURNAL OF LIBRARY AND INFORMATION SCIENCE, [S. l.], v. 5, n. 1, 2022. Disponível em: https://journals.covenantuniversity.edu.ng/index.php/cjlis/article/view/3052. Acesso em: 30 apr. 2024.