ADEOLA O. OPESADE. A Framework for Assessing E-Commerce Customers’ Satisfaction based on Electronic Words of Mouth. Covenant Journal of Informatics and Communication Technology, [S. l.], v. 10, n. 2, 2022. Disponível em: https://journals.covenantuniversity.edu.ng/index.php/cjict/article/view/2996. Acesso em: 12 dec. 2024.