Covenant Journal of Business and Social Sciences

Exploring Technology Innovations for Improved Line Managers’ Job Engagement in a New World of Work: Empirical Evidence from Government Parastatals in Nigeria

Hezekiah O. FALOLA — Tue, 31 Oct 2023 00:00:00 +0000

This study examines the influence of technology innovations on line managers’ engagement in the world of work. Two hundred and thirty-four (234) line managers were surveyed, out of which two hundred and seventeen (217) copies of the questionnaire were returned and used for the analysis. Smart PLS (3.0) was used for the analysis. Findings show that telecommuting, work process automation, mobile collaboration, and gamification significantly influence line managers' job engagement. The study recommended that public parastatals should leverage technological innovations to improve line managers' job engagement. However, line managers must also understand their critical roles as professionals to take advantage of technological innovations for improved job engagement

Human Resource Analytics Dimensions and Employees’ Engagement in a Digital Workplace Environment: A Scoping Review

Ebeguki IGBINOBA, Perez AYORINDE — Sun, 31 Dec 2023 00:00:00 +0000

In the contemporary digital workplace environment, the relationship between human resource analytics dimensions and employees' engagement has become a focal point for organizational success. This scoping review aims to elucidate the existing literature on this relationship, providing insights into the impact of human resource analytics dimensions on employees' engagement in digital workplaces. Initially, 106 articles were identified through comprehensive search strategies. After rigorous application of inclusion/exclusion criteria, 75 articles were excluded, leading to a refined pool of 17 relevant articles. The study adopts a systematic approach to assess the impact of human resource analytics dimensions, including descriptive, diagnostic, predictive, and prescriptive analysis, on employees' engagement levels. Findings from the review underscore the significance of leveraging human resource analytics dimensions to optimize employees’ engagement strategies in the digital workplace, emphasizing the need for further research and practical applications to enhance organizational performance and employee well-being

Information and Communications Technology, Supply Chain Management Practices, and Performance of Food and Beverage Industry

Dr. Olusegun ODESOLA, Victoria Oluwatoyin FAMAKIN — Sun, 31 Dec 2023 00:00:00 +0000

The study evaluated the relationship between information and communications technology (ICT)
and performance, as well as assessed the relationship between supply chain management
practices (SCMPs) and performance among businesses in the Foods and Beverages industry in
Oyo State, Nigeria. It scrutinized the influence of ICT and SCMPs on the performance of
businesses in the Foods and Beverages Industry. The study employed a descriptive survey
research design. Data for the study were obtained from primary sources via the administration of
a structured questionnaire. The population comprised all the firms in the Foods and Beverages
sector of the Nigerian economy located in Oyo state. Additionally, the study had a sample size of
100, randomly selected from all the firms in the Foods and Beverages industry in Oyo State.
Data collected were analyzed using standard deviation, mean, percentages, and regression
analysis. The outcomes of the study showed a positive and substantial influence of ICT (p <
0.05, β = 0.626, t = 6.862) on performance. It also showed that SCMPs have a positive and
substantial influence (p < 0.05, β = 0.786, t = 10.854) on performance. The results also showed
that ICT and SCMPs have a positive and substantial impact on the performance (p < 0.05; R^2 =
0.636; F = 62.965) of businesses in the Foods and Beverages Industry in Nigeria. The findings
suggest that efficient and effective adoption and application of SCMPs and ICT by businesses in
the Nigerian Foods and Beverages sector can enhance their performance.

Strengthening the Impact of Technological Changes on the Performance of Small and Medium Enterprises in Lagos State, Nigeria

Sun, 31 Dec 2023 00:00:00 +0000

This study investigates the impact of technological changes on the performance of small and
medium enterprises (SMEs) in Lagos State, Nigeria. The problem statement addresses the need
to understand how technological advancements influence various aspects of SMEs' performance,
including revenue growth, profitability, and customer satisfaction, in the context of a rapidly
evolving digital landscape. The purpose of the study is to examine the relationship between
technological changes and SME performance indicators, aiming to provide insights that can
inform strategic decision-making and policy formulation for SME development in Lagos State.
Employing an explanatory research design, the study utilizes a sample comprising six Local
Government Areas (LGAs) within Lagos State, with 30 questionnaires administered to SME
owners in each LGA, totaling 180 questionnaire copies. Out of these, 153 valid responses were
obtained for data analysis. Content validity was employed to assess the research instrument's
validity, while internal consistency was confirmed with a Cronbach alpha of 0.75, indicating
instrument reliability. The study employs descriptive and inferential statistics to test hypotheses
and analyze the data. The findings reveal significant positive relationships between technological
changes and SME performance indicators, highlighting the transformative potential of
technology adoption for SMEs in Lagos State. The study concludes by emphasizing the
importance of technological innovation and adaptation for enhancing SME competitiveness and
sustainability, with implications for policy, practice, and future research. Recommendations
include fostering digital literacy, enhancing access to technology infrastructure, and
implementing supportive policies to facilitate SMEs' technological adoption and innovation.

Assessing the Integration of Managerial Resilience and Sustainability of Public Sector in Southwest, Nigeria

BANKOLE Oluseun Ayodele — Sun, 31 Dec 2023 00:00:00 +0000

This study examines the integration of managerial resilience and sustainability within the public
sector of Southwest Nigeria. Addressing the pressing need to enhance organizational
effectiveness and societal well-being, the research identifies barriers and enabling strategies for
promoting resilience and sustainability, assesses the influence of managerial resilience on social,
economic, and environmental sustainability indicators, and provides recommendations for
policymakers and organizational leaders. The population of interest comprised managers working
within the public sector across the Southwest region of Nigeria. A sample size of 150 public
managers was determined, representing a diverse range of departments and agencies within the
Southwest region. The research instrument, i.e., the questionnaire, was developed based on a
review of existing literature on managerial resilience, sustainability, and public sector
management. Utilizing a combination of structural and measurement models, the study reveals
significant positive relationships between managerial resilience and dimensions of sustainability,
highlighting the critical role of resilient leadership in navigating challenges and promoting
sustainable practices. The findings underscore the importance of investing in capacity-building
initiatives, streamlining processes, and promoting stakeholder engagement to foster a resilient
and sustainable public sector. Overall, this research contributes valuable insights into advancing
resilience and sustainability within the public sector of Southwest Nigeria, with implications for
policy formulation and organizational practice