JOHN G. PH.D, A. Customer Engagement: A Framework for Assessing Brand Loyalty Behaviour in Hotels Industry. Covenant Journal of Business and Social Sciences, [S. l.], v. 8, n. 1, 2017. DOI: 10.20370/cjbss.v8i1.507. Disponível em: https://journals.covenantuniversity.edu.ng/index.php/cjbss/article/view/507. Acesso em: 4 may. 2024.