JACKSON CYPRIAN, A. J. E. &. Service Recovery Tactics and Brand Trust Among Service-Based Small & Medium scale Enterprises (SMEs) in Nigeria: A Review. Covenant Journal of Business and Social Sciences, [S. l.], v. 10, n. 2, 2019. DOI: 10.20370/cjbss.v10i2.1802. Disponível em: https://journals.covenantuniversity.edu.ng/index.php/cjbss/article/view/1802. Acesso em: 8 may. 2024.