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Articles

Vol. 3 No. 1 (2015): June 2015

Identifying the Communication Competency Behaviors of Mass Housing Project Teams in Developing Countries: An Exploratory Study

  • Titus Ebenezer Kwofie
Submitted
March 3, 2016
Published
2016-05-05

Abstract

Even though communication skills is argued as very essential to project team effectiveness, emerging globalization, increased virtuality, interdependence, collaborative and multi-disciplinary nature of project teams underscores for urging need for new strategies and desired communication behaviours that are crucial for organizing projects efficiently towards managerial effectiveness. However, matching communication behaviours of construction project teams to unique project typologies remains a grey area. The aim of this study was to identify the behavioural communication competencies that are very crucial to effective communication performance among mass housing project team. The study adopted a two stage methodological approach involving extensive exploratory review of related literature and qualitative interview. Through an exploratory qualitative enquiry, Task functional communication competencies and Psycho-social communication competencies were identified as essential communication behavioural competencies needed by mass housing project team towards effective communication performance. These behavioural communication competencies are thus very crucial to engender trust, cohesion and collaboration among project teams on mass housing projects. Hence it will be important for practitioners to embrace these skills towards improving communication effectiveness on mass housing projects. These identified factors must be explored further to establish their extent of impact on mass housing project team communication performance.
Keywords: Communication behavioural skills, communication performance, Mass housing.